ORDER PLACEMENT

How do I place an order?

* Orders can be placed via phone or at any of our showroom locations. Please contact those offices directly for hours of operation. You may also place orders via email to chia@tableoccaions.com or by clicking on the inquiry page.

* Once your order is received we will email or fax you a rental contract and estimate. Please allow 1 to 2 business days for us respond to your inquiry.

* To confirm an order, we must receive the signed Job Order/Invoice and the completed Rental Contract Terms & Conditions Agreement with a valid credit card on file.

Do I need to make a deposit?

* We require a 50% deposit upon confirmation to reserve your linens.

Is there a minimum-order requirement?

* Table Occasions does not require a minimum order. No order is too small or too big.

How do I make revisions to my order?

* Even after you have confirmed your order, revisions can be made up to 14 days before the delivery/ship date. Simply contact your Table Occasions Linen representative via phone, email or fax with your changes, and make sure you receive a confirmation reflecting the revision. Please see the Custom Orders tab for restrictions.

How can I obtain your prices?

* Pricing inquires are welcomed by phone, email or fax at any of the Table Occasions Linen offices. Please click on Contact for our locations.

How can I obtain a fabric sample?

* Fabric swatches are available upon request, at no cost, through any of the Table Occasions Linen locations.

CUSTOM ORDERS

Does Tables Occasions accommodates custom orders?

* Yes, Table Occasion’s utmost desire is to make every event truly memorable by creating the right style for your occasion. Contact any of our offices and our representatives will assist you in making your event unique.
* Confirmation of “custom” orders requires a non-refunded 50% prepayment no later than eight weeks prior to the delivery/shipping date.

Can I receive a refund on a canceled custom order?

* A non-refund policy applies to all prepayments and final payments for all “special” or “custom” orders. There will be no refund for orders if production or processing costs have been incurred by Table Occasions.

PAYMENT POLICIES

What is your payment policy?

* All orders must be paid in full 14 days before the delivery/shipping date or the order is subject to cancellation.

Can I pay by check?

* Personal and business checks are accepted; however, a valid credit card must be on file for incidentals.

* An additional charge of $25.00 will be applied if checks are returned for insufficient funds.